ARCET Global is the leading provider of professional services that can help improve your business.
Upcoming Events
FEB
20
Webinar North American Customer Centricity Awards - Choosing Your Category & Writing Your Entry
20 February 2020
Learn More
FEB
25
FEB
28
awards
Receive recognition and learn from your peers through credible Business Awards Programmes
Training
Public Masterclasses and In House training from world leading business transformation specialists
Consulting
Improve specific areas of your business using our world leading business transformation specialists
Event & Awards Management
Raise your standards and engage your team through bespoke internal awards provided by our A-Z service
Who We Are
The team behind ARCET Global have an extensive history running awards programmes in the Middle East & Europe. Over 15 successful programmes over the past 5 years with prominent Government Partners and leading Institutes. We are a credible, trustworthy team who are passionate about improving and rewarding businesses.
Central Message
Helping organisations do better business through learning, recognition and building business communities
Vision
Become a leading organisation in raising the standard for businesses through transformational events, awards and training
Customer Promise
A credible, trust worthy group of professionals who are passionate about improving businesses
The Team
Mark Hamill
Chief Executive Officer
Richard Kennedy
Chief Operating Officer
Gabor Berecz
Business Development Consultant
Jennifer Noynay
Project Manager
Sandra Murray
Business Development Consultant
Laura Morton
Research & Admin Consultant
Cathal Conway
Research Consultant
Partners
Affiliate Partners
SIA Partners
Sia Partners is a unique management consulting firm composed of passionate consultants who are able to drive business changes to their customers.
Know More
CX Talks
The goal for CX Talks is to bring together a variety of professionals from a wide variety of CX practices to meet, learn and share what each of us know about the growing CX profession.
Know More
Trusted Vendors
Bankhouse Media
Bankhouse Media are an agency to cover all your media and online needs. Websites, Social Media, Video Production
Know More
Sources Legal Translations
Sources Legal Translations provide high-quality translation, copywriting and proofreading services in Arabic – English and English - Arabic to meet all of your personal and business needs.
Know More
Affiliate Partners
Empathyce
The team at Empathyce helps organisations benefit from building clear and effective Customer Experience programmes. From, for example, setting a CX Strategy to customer journey mapping and professional development, we give reasurance about the tactical, strategic and cultural priorities.
Know More
The Experience of Customers
TEoC provides customer experience services such as customer focus interviews, consulting, workshops, training, speaking & event facilitation to medium, large and multi-national companies in Europe & North America.
Know More
Media Partners
Strategic Partner
Dubai Real Estate Institute
The educational arm of Dubai Land Department, providing regional licensing and international certification for the GCC
Know More
Knowledge Partner
The Society for Human Resource Management (SHRM)
SHRM Middle East provides support to our members and partners via certification and professional development programs, conferences and in-house courses to both private and public-sector clients.
Know More
Partner
Touchpoints Consulting
Touchpoints are a consulting firm based in Dubai, UAE specialising in CRM and Sustainability Communications
Know More
Partner
MarketCulture
MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
Know More
Partners
British Business Group
The British Business Group Dubai and Northern Emirates is a not-for-profit business group open to companies or individuals from the UK with business interests in the region.
Know More
The Corporate Group
The Corporate Group (TCG) is the holding company for the leading business support service-based organization in U.A.E.
Know More
Customer Experience Professionals Association (CXPA)
Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.
Know More
Dubai Carbon
Dubai Carbon was established to capture a growing niche market, catering specifically for the transition to a low-carbon and green economy through the consolidation of knowledge.
Know More
Anodius
Anodius is a consulting company providing end-to-end CX, CRM business solutions employing SAP and Salesforce platforms.
Know More
Ethnogram
Ethnogram is an istanbul based service design consultancy company. Thanks to its multidisciplinary team structure, the company provides services ranging from ethnographic research to customer journey analysis and new service design.
Know More
Wavteq
Wavteq has over a decade of experience developing data-rich, cloud-based intelligence products focused on corporate expansion activity.
Know More
Customer Institute
Our global presence provides for a non-biased view of customer centricity and excellence in customer experience. We incorporate the latest in best practices from around the globe in our certification programs and tool recommendations.
Know More
DACH Customer Experience Awards 2020
This event is the first of its kind in the DACH region. Companies from Germany (D), Austria (A) and Switzerland (CH) have here the opportunity to present their Customer Experience initiatives to a panel of independent CX Experts.
Know More
Protocall
Due to our dynamically expanding clientele, from 2007 we continued our call center activity as an independent organization, and in 2009 expanded our range of services further and became a contact center offering a multitude of solutions.
Know More
Experia Summit
Virtual Conference where Thought Leaders share ideas on Customer Experience and celebrate all things CX.
Know More
Clients
