ARCET Global

ARCET Global is the leading provider of professional services that can help improve your business.

Upcoming Events

CX Masterclass Istanbul
15 & 16 October 2019
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Webinar International Business & Leadership Awards - Judge Briefing
12 November 2019
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Webinar North American Customer Centricity Awards - Choosing your Category & Writing your Entry
12 November 2019
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Receive recognition and learn from your peers through credible Business Awards Programmes


Public Masterclasses and In House training from world leading business transformation specialists


Improve specific areas of your business using our world leading business transformation specialists

Event & Awards Management

Raise your standards and engage your team through bespoke internal awards provided by our A-Z service

Who We Are

The team behind ARCET Global have an extensive history running awards programmes in the Middle East & Europe. Over 15 successful programmes over the past 5 years with prominent Government Partners and leading Institutes. We are a credible, trustworthy team who are passionate about improving and rewarding businesses.

Central Message

Helping organisations do better business through learning, recognition and building business communities


Become a leading organisation in raising the standard for businesses through transformational events, awards and training

Customer Promise

A credible, trust worthy group of professionals who are passionate about improving businesses

The Team

Mark Hamill

Chief Executive Officer

Richard Kennedy

Chief Operating Officer

Dana BouSaleh

Marketing Director

Jennifer Noynay

Project Manager

Gabor Berecz

Business Development Consultant

Sandra Murray

Business Development Consultant

Laura Morton

Research & Admin Consultant

Cathal Conway

Research Consultant

Board Members

Graham Shapiro



Affiliate Partners

SIA Partners

Sia Partners is a unique management consulting firm composed of passionate consultants who are able to drive business changes to their customers.
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CX Talks

The goal for CX Talks is to bring together a variety of professionals from a wide variety of CX practices to meet, learn and share what each of us know about the growing CX profession.
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Trusted Vendors

Bankhouse Media

Bankhouse Media are an agency to cover all your media and online needs. Websites, Social Media, Video Production
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Sources Legal Translations

Sources Legal Translations provide high-quality translation, copywriting and proofreading services in Arabic – English and English - Arabic to meet all of your personal and business needs.
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Strategic Partner

Dubai Real Estate Institute

The educational arm of Dubai Land Department, providing regional licensing and international certification for the GCC
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Media Partner


Juhi Yasmeen Khan is an entrepreneur, philanthropist & a social activist with a passion to work for the welfare of the underprivileged in society.
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Touchpoints Consulting

Touchpoints are a consulting firm based in Dubai, UAE specialising in CRM and Sustainability Communications
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MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
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