ARCET Global

ARCET Global is the leading provider of professional services that can help improve your business.

Upcoming Events

Customer Experience Community Event
21 August 2020
Learn More
Online CX Masterclass Asia Pacific Region
01-02 September 2020
Learn More
European Customer Centricity Awards
21-22 Sept 2020
Learn More


Receive recognition and learn from your peers through credible Business Awards Programmes


Improve and engage your employees, members or clients through bespoke recognition programmes through our A-Z service


Improve specific areas of your business using our world leading business transformation specialists


Run events to engage your community, managed by our expert team with over 10 years experience


Public Masterclasses and In House training from world leading business transformation specialists

Who We Are

The team behind ARCET Global have an extensive history running awards programmes in the Middle East & Europe. Over 15 successful programmes over the past 5 years with prominent Government Partners and leading Institutes. We are a credible, trustworthy team who are passionate about improving and rewarding businesses.

Central Message

Helping organisations do better business through learning, recognition and building business communities


Become a leading organisation in raising the standard for businesses through transformational events, awards and training

Customer Promise

A credible, trust worthy group of professionals who are passionate about improving businesses


Customer Experience Professionals Association (CXPA)

Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.
Know More

CX Talks

The goal for CX Talks is to bring together a variety of professionals from a wide variety of CX practices to meet, learn and share what each of us know about the growing CX profession.
Know More

SIA Partners

Sia Partners is a unique management consulting firm composed of passionate consultants who are able to drive business changes to their customers.
Know More

Bankhouse Media

Bankhouse Media are an agency to cover all your media and online needs. Websites, Social Media, Video Production
Know More

Sources Legal Translations

Sources Legal Translations provide high-quality translation, copywriting and proofreading services in Arabic – English and English - Arabic to meet all of your personal and business needs.
Know More


The team at Empathyce helps organisations benefit from building clear and effective Customer Experience programmes. From, for example, setting a CX Strategy to customer journey mapping and professional development, we give reasurance about the tactical, strategic and cultural priorities.
Know More

The Experience of Customers

TEoC provides customer experience services such as customer focus interviews, consulting, workshops, training, speaking & event facilitation to medium, large and multi-national companies in Europe & North America.
Know More


Juhi Yasmeen Khan is an entrepreneur, philanthropist & a social activist with a passion to work for the welfare of the underprivileged in society.
Know More

MyCustomer is Europe’s leading online resource for customer-focused professionals, with over 100,000 members.
Know More

Dubai Real Estate Institute

The educational arm of Dubai Land Department, providing regional licensing and international certification for the GCC
Know More

The Society for Human Resource Management (SHRM)

SHRM Middle East provides support to our members and partners via certification and professional development programs, conferences and in-house courses to both private and public-sector clients.
Know More

Touchpoints Consulting

Touchpoints are a consulting firm based in Dubai, UAE specialising in CRM and Sustainability Communications
Know More


MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
Know More

British Business Group

The British Business Group Dubai and Northern Emirates is a not-for-profit business group open to companies or individuals from the UK with business interests in the region.
Know More

The Corporate Group

The Corporate Group (TCG) is the holding company for the leading business support service-based organization in U.A.E.
Know More

Dubai Carbon

Dubai Carbon was established to capture a growing niche market, catering specifically for the transition to a low-carbon and green economy through the consolidation of knowledge.
Know More


Anodius is a consulting company providing end-to-end CX, CRM business solutions employing SAP and Salesforce platforms.
Know More


Ethnogram is an istanbul based service design consultancy company. Thanks to its multidisciplinary team structure, the company provides services ranging from ethnographic research to customer journey analysis and new service design.
Know More


Wavteq has over a decade of experience developing data-rich, cloud-based intelligence products focused on corporate expansion activity.
Know More

Customer Institute

Our global presence provides for a non-biased view of customer centricity and excellence in customer experience. We incorporate the latest in best practices from around the globe in our certification programs and tool recommendations.
Know More

DACH Customer Experience Awards 2020

This event is the first of its kind in the DACH region. Companies from Germany (D), Austria (A) and Switzerland (CH) have here the opportunity to present their Customer Experience initiatives to a panel of independent CX Experts.
Know More


Due to our dynamically expanding clientele, from 2007 we continued our call center activity as an independent organization, and in 2009 expanded our range of services further and became a contact center offering a multitude of solutions.
Know More

Experia Summit

Virtual Conference where Thought Leaders share ideas on Customer Experience and celebrate all things CX.
Know More