ARCET Global is the leading provider of professional services that can help improve your business.

UPCOMING EVENTS

MAY

Customer Centricity World Series

18-19 May 2021

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SEPT

European Customer Centricity Awards

15-16 September 2021

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OCT

North American Customer Centricity Awards

27-28 October 2021

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AWARDS

Receive recognition and learn from your peers through credible Business Awards Programmes

RECOGNITION

Improve and engage your employees, members or clients through bespoke recognition programmes using our A-Z service

CUSTOMER CENTRICITY

Become sustainably customer centric, speak to us about our bespoke programmes, tools and training offerings

EVENTS

Run events to engage your community, online or in person. managed by our expert team with over 10 years experience.

TALENT MANAGEMENT

Get a value metric insight into your employees performance

WHO WE ARE

ARCET Global was founded on a simple principle of helping organisations do better business through learning, recognition and demonstrable results. Our team has an extensive history of running recognition programmes across the world with Government Partners and Leading Institutes. Our commitment to sustainable customer centric business practices have impacts the lives of thousands of customers through our training and CX programmes. We are a credible, trustworthy team who are passionate about improving and rewarding businesses.

CENTRAL MESSAGE

Helping organisations do better business through learning, recognition and building business communities

VISION

Become a leading organisation in raising the standard for businesses through transformational events, awards and training

CUSTOMER PROMISE

A credible, trust worthy group of professionals who are passionate about improving businesses

PARTNERS

Customer Experience Professionals Association (CXPA)

Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.

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Customer Institute

Our global presence provides for a non-biased view of customer centricity and excellence in customer experience. We incorporate the latest in best practices from around the globe in our certification programs and tool recommendations.

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The Society for Human Resource Management (SHRM)

SHRM Middle East provides support to our members and partners via certification and professional development programs, conferences and in-house courses to both private and public-sector clients.

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MarketCulture

MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences

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Sources Legal Translations

Sources Legal Translations provide high-quality translation, copywriting and proofreading services in Arabic – English and English - Arabic to meet all of your personal and business needs.

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Empathyce

The team at Empathyce helps organisations benefit from building clear and effective Customer Experience programmes. From, for example, setting a CX Strategy to customer journey mapping and professional development, we give reasurance about the tactical, strategic and cultural priorities.

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The Experience of Customers

TEoC provides customer experience services such as customer focus interviews, consulting, workshops, training, speaking & event facilitation to medium, large and multi-national companies in Europe & North America.

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Touchpoints Consulting

Touchpoints are a consulting firm based in Dubai, UAE specialising in CRM and Sustainability Communications

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MyCustomer

MyCustomer.com is Europe’s leading online resource for customer-focused professionals, with over 100,000 members.

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British Business Group

The British Business Group Dubai and Northern Emirates is a not-for-profit business group open to companies or individuals from the UK with business interests in the region.

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CX Talks

The goal for CX Talks is to bring together a variety of professionals from a wide variety of CX practices to meet, learn and share what each of us know about the growing CX profession.

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Dubai Carbon

Dubai Carbon was established to capture a growing niche market, catering specifically for the transition to a low-carbon and green economy through the consolidation of knowledge.

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Bankhouse Media

Bankhouse Media are an agency to cover all your media and online needs. Websites, Social Media, Video Production

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Ethnogram

Ethnogram is an istanbul based service design consultancy company. Thanks to its multidisciplinary team structure, the company provides services ranging from ethnographic research to customer journey analysis and new service design.

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The Corporate Group

The Corporate Group (TCG) is the holding company for the leading business support service-based organization in U.A.E.

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JYK

Juhi Yasmeen Khan is an entrepreneur, philanthropist & a social activist with a passion to work for the welfare of the underprivileged in society.

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Wavteq

Wavteq has over a decade of experience developing data-rich, cloud-based intelligence products focused on corporate expansion activity.

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Graham Shapiro Foundation

Graham Shapiro setup The Graham Shapiro Foundation in 2019 in order to establish a real way to support mental health, wellbeing and to inspire innovation and young entrepreneurialism in the UK.

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Amigos do CX

Amigos dos CX is a Telegram group, our purpose is to bring together professionals to discuss and exchange experiences about the Customer Experience market and everything related to the customer's happiness and success.

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