ARCET Global

Talent Management

ARCET Global Talent Management is a suite of assessment tools and experts in a range of professional fields that combined can help any organisation get the best out of its most important resource. Its People.

We can help with any part of the Employee Journey from Talent Screening through Employee Engagement to Succession Planning. 

Our partnership with TTI Success Insights enables us to accurately measure individuals’ behaviours, values, and emotional intelligence using advanced AI and algorithmic technologies. These measures are then used by the AGTM team and our expert consultants to deliver bespoke packages to meet your needs.

How it Works

Evaluate your Talent Management needs

Implement bespoke package of assessments and services

Reassess to ensure the desired outcomes have been achieved

Use Cases for Every Part of the Employee Journey

Recruitment

Talent Development

Change Management

Restructuring

Performance Management

Employee Engagement

Employee Retention

Succession Planning

Employee Wellbeing

Team Dynamics

The 3 Measures of ARCET Global Talent Management

Behaviour

Values

Emotional Intelligence

Leadership and Functional Team Diagnostics

Talent Screening

External Screening

Identify the best fit for your organization and the role you have available through the Values and Behaviours of potential hires. Using the diagnostics results, bespoke best-fit requirements are developed by the ARCET Global team and used in a candidate ranking system. A report identifies the most relevant candidates, making hiring decisions more efficient.

Internal Screening

Identify top talent within your organization to promote leadership and managerial roles. The Full Emotional Intelligence Diagnostic is used to evaluate behaviours, values, and emotional intelligence of potential leaders. Using the assessment results, bespoke best-fit requirements are developed by the ARCET Global team and used in a candidate ranking system. A report identifies the most relevant candidates, making hiring decisions more efficient.

Internal Screening Plus

Identify top talent within your organization to promote leadership and managerial roles. The Full Emotional Intelligence Diagnostics is used to evaluate behaviours, values, and emotional intelligence of potential leaders. Using the assessment results, bespoke best-fit requirements are developed by the ARCET Global team and used in a candidate ranking system. A report identifies the most relevant candidates, making hiring decisions more efficient.

OUR SPECIALISTS

Diane Magers
CCXP

Diane is a passionate, experienced Customer Experience executive, change agent and guide for new and developing customer obsessed leaders. She believes that brands who win, choose to focus on human and emotional elements of business.

Diane has over 25 years of building and growing Customer and Employee focus. She was recently interim CEO for the Customer Experience Professionals Association, following her post at AT&T where she led Customer Experience strategy by transforming customer and associate engagement. She also developed and led Customer Engagement at Sysco Foods Corporation

Melissa Ortiz

Melissa’s expertise sits at the crossroads of Employee Experience/Engagement and CX.

As CEO of Activate Human Capital Group, Melissa and her team enhance profitability, customer and employee loyalty, and productivity metrics. Their approach to improving CX is from the inside-out… through alignment of employee talents and calibration of Employee Engagement. These efforts may include Employment Branding, Talent-Based Selection, Team Development, and/or Employee Engagement for a single team or the entire organization.

Melissa and her team have worked with organizations in 47 countries and conducted Engagement research in 32 languages.

Graham Shapiro

Graham Shapiro is an award-winning British inventor, designer & digital entrepreneur. For nearly 25 years his company Graham Shapiro Design (GSD®) has created online and offline visual communication for some of the world’s most respected companies and is a Partner of The Duke of Edinburgh's International Award. Qualified through The University of Cambridge as a life coach and executive coach, he uses his 25 years as a CEO to support businesses and individuals to strive and achieve ‘who they want to be’. Graham is a Fellow member of The Chartered Society of Designers and Chartered Institute of Marketing. Entrepreneur in Residence and on the advisory board for The Business Research Institute at the University of Chester. Ambassador of Innovation for The University of Cambridge. He invented the interloopmailer® and Reggie®.

Pete Starr

Pete Starr has a decade of experience in Learning and Development delivering quality, bespoke training solutions to Organisations around the World.

Petes approach to learning and development starts with human beings at the centre. An approach based on learning and leadership psychology that helps those human beings reach their potential and to grow personally and professionally.

Pete is currently co-authoring a book on innovation that is written for first line managers who want to develop their innovative mindsets and activities.

Jenna Maguire

Jenna is the Account Manager of ARCET Global Talent Management.

A Graduate with Masters in Psychology, Jenna's dissertation focused on Stress and Quality of Life.

Jenna's desire to get to the bottom of what makes high performing teams tick and use research-backed solutions to get the best out of Human Capital means she is the perfect fit to spearhead Talent Management Programmes.

SANDRA THOMPSON

Sandra is the first Goleman Emotional Intelligence (EI) coach in the UK. She’s also a lecturer at a business school in London. Sandra was a CX practitioner and then became a consultant and trainer in customer experience and employee experience in 2010. She recently started advising on effective remote work and EI.

Sandra runs a postgrad Applied Customer Experience and EI course and hosts annual learning events like the Ei Evolution Summit featuring people like Dr. Lisa Feldman Barrett and Dr. Daniel Goleman. Sandra’s a co-author and she gave her first TEDx in October 2020.

Thank you for your enquiry.
One of our team will be in contact very shortly.