A new vlog series with global CX Specialist Ian Golding to address your burning questions or unaddressed curiosities related to the subject of customer experience.
A highly influential freelance Customer Experience consultant, Ian advises leading companies on Customer Experience strategy, measurement, improvement and employee advocacy techniques and solutions. Ian has worked across multiple industries including retail, financial services, logistics, telecoms and pharmaceuticals and has deployed Customer Experience tools and methodologies all over the world. Ian is one of the world’s most prolific CX Bloggers and the Author of one of the best selling CX books in ‘Customer What?’
World renowned Customer Experience Specialist, Trainer and Author Ian Golding, CCXP will be answering your questions every other Thursday morning.
Simply fill in the form below and we will select some of the best questions for Ian to answer. Episodes air via our youtube channel every other Thursday Morning.