- Discover how customer centric your organisation is
- MRI Questionnaire for 25 people
- Benchmark Score against 500+ Organisations from around the world
- Circumplex of the 8 Disciplines of a Customer Culture
- Does not include verbatim comments
- Online tutorial to understand how to read the results of the circumplex
A full diagnostic into how Customer Centric your organisation is leading to a benchmark percentage across a database of 500+ organisations. Find out where you sit across the 8 disciplines of a Customer Centric Culture, where you are strong and where you can improve.