• Discover how customer centric your organisation is
  • MRI Questionnaire for 25 people
  • Benchmark Score against 500+ Organisations from around the world
  • Circumplex of the 8 Disciplines of a Customer Culture
  • Does not include verbatim comments
  • Online tutorial to understand how to read the results of the circumplex


A full diagnostic into how Customer Centric your organisation is leading to a benchmark percentage across a database of 500+ organisations. Find out where you sit across the 8 disciplines of a Customer Centric Culture, where you are strong and where you can improve.

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