Biography
Stefan’s work with Fortune 500 multinationals has positively impacted the lives of over 500 million customers and hundreds of thousands of employees worldwide. His passion for helping organizations become more customer centric starts with people. As an executive, consultant, speaker, and coach, Stefan guides leaders and their teams to make the professional—and the personal—changes needed to be successful during the pivots that define their and their companies’ futures. As an evangelist for better business design, Stefan speaks globally and writes regularly.
Clients
Products
Fundamentals and Methods of Customer Experience
The CX Masterclass is aimed at those who want to further develop their knowledge about best practice disciplines, tools, techniques and methods in the field of customer experience that are used around the globe.
Consultancy
Advising Executive Management
Action Plan Prioritisation
CSM / ESM Measurement
In House training
Fundamentals and Methods of Customer Experience
Available as in house training specific to your organisation
